Millennium Migration Privacy Policy

Privacy Policy

Effective Date: 01/01/24
Millennium Migration is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, store, and
disclose your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information that is necessary to provide migration services and comply with legal obligations. The types of information we may collect include:

Name, address, date of birth, and contact details
Passport and visa information
Employment and education history
Financial information relevant to your visa application
Health and character-related information
We collect this information directly from you or authorized third parties (e.g., your employer or education provider).

2. Use of Personal Information
We use your personal information to:
Provide migration advice and services
Lodge and manage visa applications
Comply with legal and regulatory requirements
Communicate with government agencies such as the Department of Home Affairs
Improve our services
We do not use your personal information for marketing purposes without your consent.

3. Disclosure of Personal Information
Your personal information may be shared with:
Australian government departments and agencies (e.g., Department of Home Affairs, Australian Border Force)
Courts or tribunals as required by law
Your authorized representatives (e.g., family members, employers)
Service providers who assist us in delivering services (e.g., IT support, translators)
We will not sell or rent your personal information to third parties.

4. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. Measures include:
Secure electronic storage systems with encryption
Restricted access to physical records
Regular security audits and staff training
We retain your personal information for as long as necessary to provide services and meet legal obligations.

5. Access to and Correction of Personal Information
You have the right to:
Request access to the personal information we hold about you
Request corrections if the information is inaccurate, incomplete, or outdated
To make a request, please contact us using the details below. We will respond within a reasonable timeframe, as required by law.

6. Overseas Disclosure
In some cases, we may need to disclose your personal information to overseas recipients, such as government authorities or third parties assisting with your visa application. We will take steps to ensure the recipient handles your information in accordance with this Privacy Policy.

7. Cookies and Website Usage
Our website may use cookies to improve user experience and analyze website traffic. Cookies do not identify individuals, but they help us understand how visitors use our website. You can disable cookies through your browser settings.

8. Complaints
If you believe we have breached the APPs or mishandled your personal information, you can contact us to lodge a complaint. We will:
Acknowledge your complaint
Investigate the issue
Respond to you within a reasonable timeframe
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us
For questions, requests, or complaints regarding your personal information, please contact:
Millennium Migration
Email: support@mmvisa.com.au


10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws or our practices. The latest version will be available on our website.
By using our services, you agree to the terms of this Privacy Policy.
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