Your privacy

Privacy Policy

Millennium Migration is committed to protecting your personal information. This policy explains what we collect, why, how we use it, and the rights you have under Australian privacy law.

Who we are

This policy applies to Millennium Migration, operating under Sam Lotfollahi, Registered Migration Agent (MARN 0901704), with offices in Melbourne and Adelaide.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As a registered migration agent, we are also bound by strict confidentiality obligations under the Code of Conduct.

What we collect and why

To provide migration assistance we need to collect personal — and sometimes sensitive — information. We only collect what is reasonably necessary for your matter.

What we collect

  • Identity and contact details
  • Passport, visa and immigration history
  • Education, employment, health and character information relevant to your visa
  • Family and relationship details where relevant to your application

Why we collect it

  • To assess your eligibility and prepare your application
  • To communicate with you and the Department of Home Affairs
  • To meet our legal, regulatory and record-keeping obligations

How we collect it

  • Directly from you — forms, email, phone, WhatsApp and consultations
  • From third parties you authorise, such as sponsors or education providers
  • Through our website when you submit an enquiry or assessment

Who we share it with

  • The Department of Home Affairs and relevant government bodies
  • Third parties necessary to your matter — for example skills assessors or health providers — with your knowledge
  • We do not sell your personal information to anyone

How we protect it & your rights

We take reasonable steps to keep your information secure, and you have clear rights over it under the Australian Privacy Principles.

Security & storage

  • Information is stored securely and access is limited to those who need it
  • We retain records only as long as required for your matter and by law

Your rights

  • Request access to the personal information we hold about you
  • Ask us to correct information that is inaccurate or out of date
  • Ask how your information has been handled, or make a privacy complaint

We use standard website analytics and cookies to understand how visitors use our site; you can control cookies through your browser settings. Our site may link to third-party sites, which have their own privacy policies.

Questions about your privacy?

To access your information, correct it, or raise a privacy concern, contact us and we will respond promptly.

Millennium Migration · MARN 0901704. If we cannot resolve your privacy concern, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. This policy may be updated from time to time; the current version is always published on this page.